How it Works
 

Welcome to Plutoray’s service page for processing warranty requests and making inquiries. All Plutoray warranties are lifetime acceptance, so there is no need to register your product. This page is for you to reach out to us when you have issues with your product or to quickly help resolve any other issue you’re experiencing. We apologize in advance for whatever inconvenience your Plutoray purchase may have caused.

Please note this page is for purchases made through this website or the PlutorayDirect store on sites such as Etsy and Amazon. For purchases made through Plutoray’s authorized resellers, please contact them directly.

All products purchased from Plutoray come with lifetime warranty.

If your product turns out to have a defect, not damage caused by external forces. please contact us by Email : plutoraysales@gmail.com and let us know what we can do to help you.

Thank you in advance for all of the information you provide; we know your time is valuable.

Warranty Information Tips

Order ID: You can find this in the order history of the account the purchase was made through, or in the confirmation email you receive after your purchase.
 

Note: Before Plutoray can release a replacement, it may be necessary to return the defective item for quality inspection.